Returns & Exchanges
At Palladio Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unused or gently used products within 30 days of the delivery date.
Initiate Your Request
Contact our customer support team with your order number and the names of the items you wish to return to receive a Return Authorization.
Pack Your Items
Securely place the products in their original packaging, ensuring all caps are tightened to prevent leakage during transit.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing