Frequently Asked Questions
Everything you need to know about your favorite clean beauty products.
Are Palladio Beauty products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, and we are Leaping Bunny certified.
What makes Palladio products unique?
Our formulas are infused with botanical and vitamin-enriched ingredients. We focus on 'Clean Beauty' by ensuring our products are paraben-free and formulated to nourish the skin while providing high-performance color.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's site to monitor your delivery status.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you may return unopened or gently used products within 30 days of purchase for a full refund, excluding shipping costs.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Shipping rates and delivery times vary depending on the destination and will be calculated at checkout.
Are your products vegan?
While many of our products are vegan, some may contain ingredients like beeswax or carmine. You can find a dedicated 'Vegan' category on our website to shop for 100% plant-based options.